The “My Bookings” application allows you to check all your reservations in one place and change a number of parameters of already-issued tickets.
The application can only be used for reservations made and tickets purchased via Czech Airlines’ websites www.csa.cz and/or www.czechairlines.com.
The “My Bookings” application allows you to:
- Check existing reservations, but only those made using Czech Airlines’ websites: www.csa.cz, www.czechairlines.com and Czech Airlines’ native or mobile applications.
- Resubmit payments for ordered services after a previously-failed payment.
- Change the departure or arrival dates of issued ticket for all parties within the same reservation. Changes can be made at any time, including on the departure day.
- Add oversized baggage transport and the transport of an excessive number of checked-in baggage to previously-issued tickets and to do so at any time, including on the departure day; repeatedly if needed. This service is only available on Czech Airlines-operated flights.
- Add additional complementary services to previously-issued tickets, e.g. preferred seat booking, airport lounge visits and menu upgrades. Additional services can be purchased at any time based on availability, but no later than 2 days prior to departure day. This service is only available on Czech Airlines-operated flights.
- Purchase Business Class upgrade at any time, including on the departure day.
- Send the booking details, ticket and itinerary to print.
The “My Bookings” application does not yet support:
- Repeated changes of departure or arrival dates. If you have purchased your ticket on www.csa.cz, www.czechairlines.com or via Czech Airlines’ native mobile applications and need to have it changed again, please contact our Contact Centre. If you have purchased your ticket elsewhere, please contact the place of purchase directly.
- Make changes to tickets issued by subjects other than Czech Airlines’ website and Czech Airlines’ native mobile applications.
- Change departure or arrival dates of tickets with additional complementary services, e.g. insurance, priority seating, airport lounge visits and menu upgrades.
- Change departure or arrival dates of partially-used tickets.
- Change additional services after purchase.
- Pay for the transport of more than 3 pcs of checked-in baggage above the provided limit.
Checking Other Bookings
The “Checking Other Bookings” application allows you to check your reservations with Czech Airlines made by travel agencies, agents, online sellers, i.e. via subjects other than Czech Airlines’ websites www.csa.cz and/or www.czechairlines.com.
At the moment, such reservations and tickets cannot be changed using the online application “My Bookings”. If you need to make changes or add complementary services to these reservations and tickets, please contact the place of purchase directly.