Today, at 5:40 p.m., a Czech Airlines’ ATR 72 aircraft, with the OK-GFQ registration and a crew led by Captain Matěj Mikeš on-board, took off from Václav Havel Airport Prague, servicing the carrier’s first regular scheduled flight to Gothenburg, the second largest city in Sweden. The new Gothenburg connection is interlinked with the Czech Airlines’ Prague – Hamburg service and is operated with a short stop in Hamburg, where passengers headed to the North German metropolis leave the aircraft and new passengers, headed to Gothenburg, board. The entire duration of the flight, including the Hamburg stop, is 3.5 hours.
Czech Airlines will operate the Gothenburg service daily, except Saturdays, with departures from Prague at 5:40 p.m. and arrivals in Gothenburg at 9:10 p.m. The return flights from Gothenburg-Landvetter Airport will be handled daily, except Sundays, departing at 7:15 a.m. and arriving in Prague at 10:50 a.m.
Thanks to the new one-way tariff policy, introduced by the carrier on both the Gothenburg and Stockholm routes, it is possible to easily combine flights to both destinations, enjoying the price advantage, and comfortably plan, for example, a long weekend or holidays in the two largest cities in Sweden without having to return to the original arrival destination.
27. 8. 2014 - Czech Airlines’ Operations of its Prague – Tel Aviv Route for the Remaining 2014 Summer Season and 2014/2015 Winter Season
From 1 September to 25 October 2014, Czech Airlines’ flights to Tel Aviv will be operated at the currently-scheduled times, i.e. leaving Prague at 11:50 p.m. and leaving Tel Aviv at 6:05 a.m., as familiar to Czech Airlines’ passengers. For this short period of time, all flights will be operated by Travel Service, air carrier, while Czech Airlines will have its OK code on these flights thanks to a code-share-based co-operation. Passengers of these flights will not be affected by this change in any way. The only change will be the changed flight numbers from OK 286/287 to OK 5288/5289, respectively.
Existing Travel Service’s flights, scheduled to leave Prague, bound for Tel Aviv, departing 10:55 p.m., which were also available to Czech Airlines’ passengers on a code-share basis, will not be operated in September and October.
During the Winter 2014/2015 operational season, a regular scheduled service between Prague and Tel Aviv will be operated based on the same model as used the previous winter season. Effective 26 October 2014, Czech Airlines will service three return flights to/from Tel Aviv per week and the same number of connections will be offered by Travel Service. Both carriers will co-operate on all six flights on a code-share basis.
This step reflects the market development on this route and a short-term decrease in number of individual travellers’ reservations.
The reconstruction of the Rostov-on-Don international airport, originally scheduled to commence on 8 September 2014 at 8:30 a.m. and terminate on 23 September 2014 at 6:30 p.m. local time, will not be performed. The planned runway reconstruction has been postponed to April 2015. The Rostov-on-Don international airport will thus be fully operational during the above given term. The dates of the airport’s closure in 2015 will be provided in advance.
Czech Airlines will resume a total of four services between Prague and Rostov-on-Don during the originally planned closure of the airport, i.e. from 8 to 23 September 2014. Czech Airlines’ flights will leave Prague on 11, 14, 18 and 21 September at regular times, i.e. at 10 p.m., while departures from Rostov-on-Don are scheduled for 12, 15, 19 and 22 September 2014 at 4:55 a.m. local time. Effective 26 September 2014, Czech Airlines resumes its original 2014 summer schedule of the Prague - Rostov-on-Don connection.
4. 8. 2014 - Czech Airlines Expands its Services by Offering Seat Pre-booking, Upgraded Meal Plan and Many More
Czech Airlines is launching new complementary services, e.g. advanced booking of a preferred seat, upgraded meal plan in the Economy Class cabin and stays at Václav Havel Airport Prague’s lounges. A number of existing complementary services, such as transport of baggage in excess of the free allowance, pet transport and assistance for unaccompanied minors, have also recently been upgraded, including price reviews. Passengers will now be able to book these services via Czech Airlines’ Contact Centre and a network of its booking offices and general ticketing agents, both at home and abroad. Effective September, the services will be available via travel agencies and ticket sales points and, from the start of the Winter 2014/2015 Season, via the Czech Airlines’ website.
One of the new complementary services, recently launched by Czech Airlines on its jet-engined aircraft operated flights, is the option of selecting a particular seat at the time of purchasing a ticket. Passengers may reserve their preferred or more comfortable seat in advance, long before their departure, e.g. by booking an exit row seat, window seat or aisle seat in the front part of the aircraft cabin. Pre-booking of an exit row seat on flights around Europe is subject to a fee of CZK 390 (or EUR 15), while on long-haul flights the service is charged at CZK 780 (or EUR 30). Pre-booking a window or aisle seat costs CZK 140 (or EUR 5). Passengers in Economy Class holding a flexible ticket from the Flexi product range may select their seat free of charge, without limitation. This service, and some other services, may not be combined with discount tickets from the Promo product range.
It is Now Possible to Enjoy a Business Class Menu in the Economy Class Cabin aboard Czech Airlines’ Flights
Effective today, Czech Airlines offers passengers in the Economy Class cabin on flights operated by Czech Airlines the option of purchasing a complete Business class menu, served on the particular flight at the time of day. Business Class menu upgrade can be purchased together with the ticket, irrespective of the tariff group, no later than 24 hours prior to the scheduled departure. This service will be offered by Czech Airlines on the majority of its flights serviced by jet-engined aircraft. Gradually, the service should be offered on all routes operated by Airbus aircraft. This service will not be available on connections serviced by ATR aircraft. Cold Business Menu upgrade costs CZK 270 (or EUR 10) while any hot Business Menu is offered at a flat fee of CZK 390 (or EUR 15). All Business Class cabin meals have been designed by renowned chefs of the Zátiší Group’s restaurants and catering department. Czech Airlines introduced this new Business Class Meal Plan concept on all its flights on 1 June 2014.
Better Rates for Oversized Baggage and Sports Equipment
While launching the new complementary services, Czech Airlines has also innovated, unified and discounted a number of existing services, e.g. transport of oversized baggage or baggage in excess of the free allowance. Every passenger holding an OK ticket for a Czech Airlines operated flight may check in one piece of baggage up to 23 kg in weight free of charge. Passengers travelling in the Economy Class cabin with Flexi tariff tickets, passengers in Business Class and holders of Silver or more valuable Czech Airlines’ OK Plus reward programme cards may check in a second piece of baggage free of charge. Czech Airlines also allows its passengers to transport a golf bag or skis, at a maximum of 15 kg in weight, aboard its flights free of charge. Sports equipment in compliance with the weight and size limits is not included in the overall number of allowed checked-in pieces of baggage.
Czech Airlines’ passengers may now check in overweight baggage (from 23 to 32 kg), an additional piece of baggage - up to 23 kg, a golf bag or a ski bag in excess of 15 kg cheaper than before, saving around EUR 10 (or the equivalent in local currency). Each of the four above-described services can be purchased for CZK 1700 (or EUR 60) on inter-European routes operated by Czech Airlines, and for CZK 2100 (or EUR 75) on Czech Airlines’ connections between Europe and Asia and the Near East (e.g. on flights to Almaty, Tashkent, Seoul, etc.). It is now possible to book and purchase the transport of overweight baggage in excess of the free allowance (between 23 and 32 kg) too. A detailed price matrix of the new complementary services is available on the Czech Airlines’ website: www.csa.cz.
New Weight Categories Applied to Pets Transport
In reaction to the increased demand for pets transportation by air, Czech Airlines has prepared a number of innovations for pet owners. Introducing additional weight categories and their diversification in a way that will cover a greater number of animals is the most important change in this category of services. Effective August 2014, Czech Airlines provides transportation of pets, travelling together with their owners, in the passenger cabin or in the cargo cabin as checked baggage in four new weight categories. Dogs, cats, rabbits or chinchillas may be transported in the aircraft passenger cabin if the overall weight of the animal, including a special transport box, does not exceed 8 kg. Larger, heavier and not above listed animals may be transported in the cargo cabin as checked baggage in the following categories: small animals up to 23 kg, including transport box, mid-sized animals between 23.1 and 32 kg, large animals between 32.1 and 50 kg and extra large animals – heavier than 50 kg. Small animals travel in the passenger or cargo cabin for CZK 1700 (or EUR 60) on flights around Europe operated by Czech Airlines and for CZK 2100 (or EUR 75) on Czech Airlines’ flights between Europe and Asia. The fee increases by CZK 1700 (or EUR 60) with each weight category on inter-European flights, respectively by CZK 2100 (or EUR 75) on flights to/from Asia. Animal transport is subject to approval by the carrier and, as such, must be booked in advance, ideally immediately after purchasing a ticket, but no later than 24 hours prior to the scheduled departure of the flight.
Effective mid-September, Czech Airlines launches regular operations on the Prague – Gothenburg route, flying to the second largest city in Sweden. The service will be interlinked with the Prague – Hamburg connection and operated six times a week by an ATR 72 type aircraft. Ticket sales start today.
Thanks to the launch of the Gothenburg connection, Czech Airlines connects the largest city in the south of Sweden with Hamburg and Prague, copying the Prague – Bratislava – Košice route model. Czech Airlines will operate the Prague – Gothenburg route with a stop in Hamburg. Passengers, travelling from Prague to Sweden (and vice versa) will not have to leave the aircraft in Hamburg. In just 25 minutes, during which the passengers terminating their journey in Hamburg will leave the aircraft and new passengers will be boarded, including their luggage and transported cargo, the aircraft will continue either to Prague or Gothenburg.
The new service has been scheduled to depart from Gothenburg to Hamburg in the morning and return on the same day, in the evening, to suit the prevailing passenger demand, predominantly among businessmen and tourists heading to the north German metropolis for a visit or a day of shopping. The same logic was applied to the new Prague - Hamburg schedule. Effective 15 September 2014, the Prague - Hamburg service will depart Prague daily, except Saturdays, at 5:40 p. m., while departures from Hamburg to Gothenburg are scheduled to take-off at 7:40 p. m., with arrivals in Sweden at 9:10 p. m. Czech Airlines’ aircraft will stay in Gothenburg overnight to take-off on its way to Hamburg at 7:15 a. m., landing there at 8:50 a. m. Departures from Hamburg to Prague are scheduled at 9:15 a. m., with arrivals at Václav Havel Airport Prague at 10:50 a. m. The same schedule will be followed by Czech Airlines on its Hamburg and Gothenburg routes during the winter 2014/2015 season.
Czech Airlines will introduce the same system of one-way tariffs on the Gothenburg route as currently in place on the carrier’s Stockholm - Prague route. Passengers will thus be able to easily combine and use all advantages of one-way tickets on both routes, allowing them, e. g. to plan a stay or a long weekend in both Gothenburg and Stockholm - the two largest cities in Sweden, without having to return to the original arrival destination.
Effective today, tickets for the Gothenburg route are available for purchase at all Czech Airlines’ and their partners’ distribution points, i.e. on the company’s website www.czechairlines.com, via the Contact Centre and company’s offices and within the network of travel agencies, ticketing offices and ticket sales points.
Nine more markets in Europe now offer the option of a standard direct bank transfer payment in the respective, local currency, for tickets purchased via Czech Airlines’ website. This new service was recently launched by Czech Airlines in Belgium, Denmark, France, Germany, Italy, Poland, Romania, Spain and The Netherlands. This new payment tool may be used upon ticket purchases made seven or more days prior the departure date. Tickets purchased on less than a week’s notice will still be available through the existing process, i.e. Mastercard, Diners Club, American Express and UATP credit or debit card payments and using additional online alternative payment methods, as offered at the particular market.
Direct bank transfer payments outside EU (Denmark, Poland and Romania) are performed locally with the funds credited to the Czech Airlines’ account with local banks. Bank transfers within the Eurozone are performed as SEPA credit transfers, i.e. as standard, regulated payments in EUR. Czech Airlines charges no additional fees for using this service. Bank transfers may be subject to a fee charged by the client’s bank, based on the type of account used.
Standard direct bank transfer payments for booked airfare were first introduced by Czech Airlines at its national, Czech market in 2010. This April, the carrier launched the service in Slovakia.
Czech Airlines has launched on its website a new complimentary information system, providing details about all OK-coded flights. The new application provides detailed information about the selected flights 24 hours prior their departure from Prague or arrival to Prague. Information is sent to the recipient free of charge via e-mail or short text message in Czech, English or Russian.
To receive your flight information, book the service via a text message or online, on the Czech Airlines’ website, section “Travel Information” and sub section “Online Arrivals and Departures” or using the following link. Select the requested flight from the list of departures and arrivals and register for the service by clicking the red icon to its right. During the registration process, you can select whether to receive information via text messages or e-mails or both. Your registration to receive information about the selected flight is completed by filling in your mobile phone number and/or e-mail address in the registration form and submitting it. To register via text message (SMS), send a text message reading: “FLIGHT OK and its four-digit code” - without a space between OK and the number, e.g.: “FLIGHT OK0786” to: +420 724 673 499.
If you are registered to receive updates about a flight prior its departure or arrival, you will be informed when check-in opens, incl. details about the Terminal and check-in desk numbers. Next, you will receive a message when your gate opens, incl. its number. You will also receive a message when boarding starts and when last calls are announced. The system will also inform you when boarding is completed, gate is closed and the aircraft departs from the airport. Additionally, you will receive information if a gate number is changed or the flight cancelled. If you are registered to receive information about a flight arriving to Prague, you will receive a message with the expected arrival time, incl. the Terminal number. Next messages will be sent when the flight lands at Václav Havel Airport Prague and when baggage reclaim commences, incl. the number of carrousel. In the event of a delayed flight, the system will continuously send out messages with updates regarding the expected arrival time and further instructions.
The system’s main advantage is the availability of information in your mobile phone. Thus, you are alerted about every change regarding your flight. Alongside Czech Airlines’ flights, the system provides the same details about all code-shared connections with an OK code, originating or terminating in Prague.
This new, seasonal service, connecting Prague with the Hévíz-Balaton airport in Hungary, will be launched by Czech Airlines towards the end of July as a regular charter service. The route will be operated every Monday till the end of the summer season by an ATR 72-type aircraft. Return tickets to Hévíz start at CZK 2,790, incl. all taxes and fees, and are available via the company’s website or at travel and ticketing agencies.
The inaugural flight on this new route from Prague to Hévíz by Balaton will be operated by Czech Airlines on 28 July 2014. Departures from Prague are scheduled for 12:10 p. m., arriving at the Hévíz-Balaton airport at 1:35 p. m. and returning to Prague at 3 p. m., arriving at Václav Havel Airport Prague at 4:30 p. m.
Departures from Prague to Hévíz are scheduled to connect with arrivals of Czech Airlines’ flights from the majority of its serviced Russian destinations, i.e. Moscow, Yekaterinburg, Perm, Rostov-on-Don and Samara, and additional Czech Airlines’ flights from Düsseldorf, Frankfurt, Hamburg and Copenhagen, Brussels, Yerevan, Ostrava and other cities to Prague.
The popular Spa town of Hévíz, with the largest natural thermal lake in the world, with a year-round water temperature of between 32 and 36 °C, is located only 15 km away from the Hévíz-Balaton airport. Another popular hot spring Spa town, Zalakaros, is located about 23 km from the Hévíz-Balaton airport. The closest beaches of Balaton, the largest lake in the Central Europe and the most popular touristic destination in Hungary, is 15 km from the airport. Hévíz is located in the foothills of the Badacsony mountain range, a famous vine-growing region, with ample family-owned vineyards and wine cellars, making it an ideal location for summer and autumn holidays.
15. 6. 2014 - Greater Passenger Comfort Thanks to New Seat Configuration of Czech Airlines’ ATR Aircraft
Czech Airlines is introducing a new seat configuration of all ATR aircraft models. Effective 15 June 2014, the carrier will not sell the seats next to Business Class passengers on its international connections and keep them empty for greater comfort and increased privacy of its premium clients. Every Business Class passenger on flights operated by an ATR aircraft will thus have two seats at their disposal.
Czech Airlines introduces this policy to enhance the existing product and increase comfort of travelling aboard its flights, in line with the additional, recently implemented, innovations. Domestic flights, i.e. connections between Prague and Ostrava, Bratislava and Kosice will remain unchanged and pursue the originally set process.
As a result of this change, Czech Airlines will also adjust the signage of the individual rows on ATR aircraft. Instead of the currently used letters A, B, C and D, the company will use the letters A, C, D and F. Seats A and F will be window seats, while C and D seats will be isle seats.
Czech Airlines has launched a new summer campaign, called “Summer Party aboard Czech Airlines’ Flights”. Alongside special summer fares, we will be offering passengers in both Economy and Business Class a complimentary shot of traditional spirits such as Becherovka or Jameson between 1 June 2014 and 31 August 2014. Families with underage travellers can look forward to treats such as a pack of Oreo biscuits or tickets to visit the Čestlice Aquapalace, Prague. The marketing campaign will run till 6 June 2014 in selected online and offline media. The summer party aboard Czech Airlines’ flights campaign will last till the end of the summer break, i.e. till 31 August 2014.
Tickets at favourable prices will be available via the Czech Airlines’ website, travel agencies and IATA sales ticketing agents or on their internet portals.
The campaign runs in a total of 11 markets from 22 May to 6 June 2014. Alongside the Czech Republic, the campaign was also launched in Slovakia, Belgium, Denmark, Hungary, Germany, the Netherlands, Poland, Romania, Russia and Ukraine. In these foreign markets, Czech Airlines is promoting its great summer deals to Prague, emphasizing its status as a major tourist attraction, and the Czech Republic’s incoming tourism. Prices of the special summer fares to Prague start at €49 for a one-way ticket and €69 for a return flight, including all taxes and fees.
The main message communicated in the Czech market focuses on the special fares to selected European destinations, e.g. Budapest, Brussels, Yerevan, Košice, Milan, Warsaw and more, with the prices set at CZK 1530 for a one-way ticket and CZK 2590 for a return flight, including all taxes and fees.
The visual image of the campaign will be published at information portals such as Novinky.cz and iDnes.cz. In Slovakia, Sme.sk and Topky.sk will be used and additional materials will be posted on CSFD.cz, gmail and google.com as well as on other portals. The campaign will also be run on trams Nos. 6 and 14 in Prague. The carrier will also use the metro carriages’ advertising space, city lights in the city centre and several big digital LED boards alongside major motorways in the capital. Printed version of the campaign’s visual image will be published in Hospodářské noviny and Právo and in the Instinkt and Týden weekly magazines.
To view the list of special deals, please go to: http://www.csa.cz/en/portal/cz_ozz/cz_special_offers.htm.
22. 5. 2014 - In co-operation with Deutsche Bahn, Czech Airlines now offers connection to more than 5,600 destinations around Germany
Czech Airlines, in cooperation with Deutsche Bahn, is now offering a new Rail & Fly service, interconnecting travelling by air and train. Rail & Fly tickets purchased together with airline tickets allow passengers to use connections to/from all Deutsche Bahn railway stations. Thus, our clients can comfortably travel by train to more than 5,600 destinations around Germany from Düsseldorf, Frankfurt and Hamburg airports - three destinations where Czech Airlines flies them. The service may be used in the reverse order, too.
The Rail & Fly service in connection with a Czech Airlines flight may be used for journeys to/from the Düsseldorf, Frankfurt and Hamburg airports by a wide range of trains within the Deutsche Bahn network (e.g.: ICE, Railjet, EC, IC, RB, RE, IRE and S-Bahn). Additional surcharges apply upon use of the ICE Sprinter, D-Nacht, EN and CNL trains, while motorail trains (AutoZug) and Thalys trains are excluded from the service. The Rail & Fly service is provided only to/from destination in Germany.
Airline tickets with the Rail&Fly service are valid on the day of the flight departure from Germany and the preceding day or on the day of arrival of the flight to Germany and the following day. The airfare + Rail & Fly service packages may be purchased within the network of Czech Airlines’ ticketing offices, including counters at Václav Havel Airport Prague, via the Czech Airlines’ Contact Centre or within the network of travel agencies and airline ticket sales points. The Rail & Fly service may only be purchased in combination with airfare – never as a separate product. All taxes and fees, including the Rail & Fly fare, are included in the airfare.
The airline ticket contains, alongside the name of the airport, the name of the arrival or departure Deutsche Bahn railway station, under a uniform QYG code. Thus, passengers can select the departure or arrival railway station at the moment they are commencing their journey.
Rail & Fly Service Benefits:
- Comprehensiveness – a complex service, which can be booked and paid at one spot.
- Comfort – providing travellers with the ease of point to point transport, even upon combination of several means of transport (air, train, metro). Moreover, both Czech Airlines’ flights and Deutsche Bahn tickets support online check-in.
- Consistency – Rail & Fly ticket fee does not change in time. Whether the passenger purchases the service a month or a day in advance, the fee remains the same. Unlike regular tickets where the time of purchase in relation to the time of travel significantly influences the final price.
- Variability – the ticket may be used for a journey to any Deutsche Bahn station in Germany. Therefore, it is a lot cheaper to purchase the airline ticket together with the Rail & Fly service than buying the airline ticket and the train ticket separately.
- Universal character – Rail & Fly tickets may be used for premium trains – e.g. TGV, EURO and Intercity without additional surcharge.
- Flexibility – passengers may pick-up their tickets from a Deutsche Bahn kiosk at the railway station right before getting on the train.
- Shorter travel time – trains and metros are not subject to traffic jams and thus transport passengers directly to the airport, without any delays.
Learn more about the new Rail & Fly service offered by Czech Airlines in co-operation with Deutsche Bahn at the company’s website: http://www.csa.cz/cs/portal/info-and-services/travel-information/Raill_and_Fly.htm.
Czech Airlines has prepared a complex gastronomic change of its onboard catering. The Business Class menu has been completely innovated and tailored for Czech Airlines by chefs of the Zátiší Group, a chain of Prague restaurants and catering company. Effective 1 June 2014, travellers heading to Seoul will be able to enjoy such delicacies as pumpkin soup or partridge with creamy-mushroom sauce and gnocchi and more. Catering served in the Economy Class has also been innovated.
Marek Purkart, Fresh & Tasty Corporate Catering; Jan Bureš, Zátiší Catering and Žofín Palace and Marek Šáda, Mlýnec Restaurant are the three Zátiší Group chefs who undersigned the new recipes, which will be served by Czech Airlines to its Business Class passengers on all its regular, scheduled flights.
The development stage of the new Business Class catering concept started towards the end of last year. Fine-tuning almost 45 recipes took several months, including a number of joint tastings.
The new menu has been designed to reflect the time of day of travels and the international character of the customer pool and their taste preferences. Czech Airlines will, for the first time in its history, also serve tailored Business Class catering prepared by renowned Czech chefs aboard its flights to Western Europe.
Czech Airlines has recently also innovated the selection of refreshments served aboard its flights in Economy Class. Home-made white and dark baguettes with cheese and vegetables are now served e.g. on routes to Brussels, Barcelona and Madrid. The selection of warm meals has also been innovated. E.g.: More room is given to international cuisine instead of Czech specials on flights to the Russian Federation and Central Asia. The new menu was designed by a team of Skyport Catering chefs, a company providing Czech Airlines with full catering services.
Additional details regarding the Czech Airlines‘ new Business Class catering concept can be found here: http://www.csa.cz/en/portal/quicklinks/news/news_tz/news_tz_data/tz_14052014.htm
Czech Airlines has prepared a number of innovations for its OK Plus frequent flyer programme members, including extended validity of bonus miles to 36 months and to indefinite for premium clients and active holders of cobranded company payment cards, alongside broader offer of lounge visits, more miles for segments flown on selected routes and other benefits and rewards.
The innovations are a part of the programme’s new policy. In line with this policy, the carrier has recently introduced its OK Plus Partner programme, designed for travel agencies, and doubled amount of the miles collected for OK Plus Corporate members. The amended rules will come in effect on 1 June 2014.