Effective of today, 25 February 2015, Czech Airlines launches new simplified and unified tariff packages. In connection to this step, new conditions of carriage come into force.
The new Czech Airlines’ tariff packages are called: Standard and Flexi (for the Economy Class cabin) and Business.
Tariff Packages Standard, Flexi and Business Now Allow:
- Combining several RBDs of flight segments in one direction of a journey under one package;
- Combining different packages for outbound and inbound journeys;
- Changing tickets purchased under the Standard package prior to and after the departure date against a fee (this service is provided free of charge under Business and Flexi packages, against a service fee (SVF) payment);
- Using Business Class counters for checking-in and Fast Track lines for security screening (if available at the airport), together with priority boarding with tickets purchased under the Flexi package;
- Booking and purchasing of additional services also for the lowest tariff classes under the Standard package.
New Tariff Packages Cancel:
- The so-called minimum stay condition for all destinations where the structure of one-way tariffs has been introduced.
New Tariff Packages Unify:
- Infant (0 - 2 years of age) and child (2 – 12 years of age) discounts: Discounts for infants will now be 90%, while discounts for children will be 25%, under all RBDs.
New Tariff Packages Introduce:
- A unified surcharge for all infants equal to EUR 3 per segment flown under all RBDs;
- New weight limits for complimentary checked-in baggage for non-members of the OK Plus Programme with tickets to selected destinations purchased under the Standard tariff.
According to the new tariff package rules, Czech Airlines allows every passenger, even with a ticket under the lowest booking class, to carry on board one piece of baggage weighing a maximum of 8 kg and check-in a minimum of one piece of baggage of up to 15 or 23 kg in weight free of charge.
Rules for the transport of carry-on baggage remain unchanged, just as the rules for the transport of checked in baggage for OK Plus Programme members. I.e.: Members of the OK Plus Frequent Flyer Programme with Economy Class lowest tariff tickets for Czech Airlines’ flights can still check in one piece of baggage of up to 23 kg in weight, irrespective of the final destination. The same rules also apply to passengers on routes to Barcelona, Brussels, Bucharest, Frankfurt, Madrid, Paris, Seoul, Warsaw and to all destinations in Russia and CIS countries (the so-called Zone 2), irrespective of their membership status. Non-members of the OK Plus Frequent Flyer Programme travelling to all other destinations serviced by Czech Airlines (the so-called Zone 1), will be able to check in one piece of baggage of up to 15 kg in weight free of charge with tickets issued under the Standard package.
To enjoy maximum Czech Airlines’ benefits upon transporting checked-in baggage, we recommend becoming an OK Plus Programme member prior to purchasing the ticket. The fastest way of registering into the OK Plus Programme is via the Czech Airlines’ website, Frequent Flyer Programme Section.
More detailed information about Czech Airlines’ new tariff packages Standard and Flexi is available for you on our web pages under following link.
More details about Czech Airlines’ tariff package Business are available for you on our web pages under following link.
New rules of carriage of standard baggage including charges for exceeding the free baggage allowance are available for you on our web pages under following link.
If you wish to know all of the details about new conditions governing the carriage of people and baggage on Czech Airlines’ flights, read the Conditions of Carriage under following link.
Czech Airlines launches scheduled services to 19 new destinations on 25 regular routes in the upcoming summer season. Alongside flights from Prague to Billund, Bilbao, Bologna, Cork and Oslo, which the carrier announced last autumn, Czech Airlines is also planning to operate flights from Prague to Athens, Bordeaux, Liverpool, Porto and Stavanger, and to launch regular connections to Venice, Kristiansand, Växjö, Linköping, Poznan, Gdansk, Stuttgart, Geneva, as well as direct flights to Gothenburg and several additional routes from Stuttgart to the south-west of Europe. Thanks to these new additions, the company will connect Prague with 18 cities in western, northern and southern Europe.
Mutual co-operation with Travel Service on a code-share basis will also continue during the upcoming 2015 summer season. As a result, Czech Airlines can offer its customers additional ten new services, such as flights to the following holiday destinations: Faro in Portugal, Funchal in Madeira, Fuerteventura and Lanzarote in the Canary Islands, Podgorica in Monte Negro, Preveza and Samos island in Greece, Tirana in Albania, Varna on the Bulgarian Black Sea coast and London-Gatwick. The above-listed routes will be operated by Travel Service under its SmartWings brand and Czech Airlines will have its OK code for all flights. Both carriers have also planned to include the new SmartWings’ connection to Moscow in their code-share co-operation.
The complete list of Czech Airlines’ new destinations and routes, including flight schedules and prices of tickets is available on the company’s websites at the following link. Ticket sales to all of the new destinations and routes were launched today. You can now book and purchase tickets to the new destinations on the Czech Airlines’ websites, via the company’s new mobile applications and within the network of travel agencies, ticketing offices and ticket sales points.
Czech Airlines has launched a new generation of native mobile applications for iOS and Android operating systems. Unlike the previous version, the new applications are technologically on par with the most modern trends, contain a number of new services and improvements.
Czech Airlines’ new applications will allow clients, alongside making reservations and purchasing tickets and checking-in online via mobile phones, also purchasing selected additional services, such as priority seating, overweight and extra pieces of luggage, travel insurance and airport lounge entry. The system of purchases made by clients is also new, in the form of a shopping cart. Additionally, this allows the carrier to add new services to its mobile applications, without any limitations. A so called flexi buffer has also been added, showing available flights three days post and prior the selected date. The users can also choose from a number of special-deal tickets in a new Special Offers section.
With implementation of the new applications, Czech Airlines has significantly expanded the number of ways of payment available upon smartphone purchases. From three options supported by the old version, there are now twelve ways of payment available on the most of markets. Alongside the option of using standard Visa, MasterCard and American Express debit and credit cards, offline and online bank transfers (e.g. Sofort), cash payments, PaySec and MasterCard Mobile service are now available. The last two are available on Czech market only.
Czech Airlines’ mobile application are available for download in the App Store and Android Market in five language versions: Czech, English, Russian, German and French. The new applications will be automatically downloaded and installed on smartphones of users of the old version, provided they have this service activated in their telephone settings. The carrier is currently working on a native mobile application for users of mobile phones with Windows operating systems, which the airline plans to launch before the start of the 2015 summer season.
Czech Airlines will launch regular operations on the Ostrava – Düsseldorf route from 1 March 2015. The new connection between both cities will be serviced three times a week (on Tuesday, Thursday and Friday mornings heading to Düsseldorf and returning on Wednesday, Friday and Sunday evenings), by ATR 72 aircraft with a short, 25-minute stopover in Prague, only to let the passengers finishing their journey in Prague disembark and new passengers heading to Düsseldorf board. Czech Airlines uses a similar model of operations on its successful Prague – Bratislava – Košice and Prague – Hamburg – Gothenburg routes.
Thanks to the Ostrava – Prague – Düsseldorf route, Czech Airlines will be able to offer a fast, comfortable and direct connection between metropolises of Silesia and North Rhine-Westphalia. Passengers and their luggage starting their journey in Ostrava will be checked all the way to their final destination, without leaving the aircraft during the Prague stop. The same principle applies for the return journey.
Tickets for the Ostrava – Prague – Düsseldorf are available in the entire Czech Airlines’ distribution network, including the carrier’s website at www.czechairlines.com and its Contact Centre, but also in all IATA travel agencies, agencies and ticketing offices. Prices of return flight ticket, including all taxes and fees, start at CZK 6.760, while one-way tickets will be available from CZK 3.309. Passengers starting their journey in Düsseldorf will get return tickets from EUR 244 and one way tickets from EUR 134, including all fees and taxes.
Earlier today, as expected, the European Commission has published its decision approving that Travel Service may become another private shareholder of Czech Airlines. Czech Airlines welcomes the European Commission’s decision as the carrier believes that this step will help stabilize the company and enhance its further development. Travel Service’s entry in the company does not change Czech Airlines status as a European carrier. Upon completion of the transaction, expected to be finalised within the next few weeks, the shareholding structure of Czech Airlines will be as follows: Korean Air 44 %, Travel Service 34 %, Czech Aeroholding 19.74 % and Česká Pojišťovna 2.26 %.
At the end of 2013, the Korean Air Lines company informed Czech Aeroholding, current holder of 53.74% share in Czech Airlines, about its requirement to use option to exercise its right to purchase additional 34% of Czech Airlines’ stock from Czech Aeroholding. This step is in line with the Purchase Agreement about the sale of 44 % of Czech Airlines’ share (entered into by Korean Air and Czech Aeroholding in April 2013). Korean Air has previously indicated its intention to subsequently sell the purchased 34% stake to Travel Service. The transaction had to be reviewed by four respective national antimonopoly offices and then by the European Commission.
Czech Airlines is launching online offer of additional services thanks to a new online booking system with a shopping cart, recently installed on the carrier’s website. Czech Airlines’ clients can thus shop at one place for both airfare and additional services, such as advanced booking of a preferred seat, additional piece of baggage and/or extra weight, use of airport lounges and travel insurance, and pay for all purchased services at once. Czech market clientele can select one of more than ten ways of payment, including the most recently added MasterCard Mobile Application.
Passengers of Czech Airlines’ flights may reserve their preferred or more comfortable seat in advance, long before their departure, e.g. by booking an exit row seat, window seat or aisle seat in the front part of the aircraft cabin. Pre-booking of an exit row seat on flights around Europe is subject to a fee of EUR 15 or CZK 390, while on long-haul flights the service is charged at EUR 30 or CZK 780. Pre-booking a window or aisle seat costs EUR 5 or CZK 140. This service is not offered on flights serviced by an ATR aircraft. Passengers in Economy Class holding a flexible ticket from the Flexi product range may select their seat free of charge, without limitation. This service, and some other services, may not be combined with discount tickets from the Promo product range.
The passengers can now purchase online an overweight baggage (from 23 to 32 kg), an additional piece of baggage - up to 23 kg, a golf bag or a ski bag in excess of 15 kg for EUR 60 or CZK 1700 on inter-European routes operated by Czech Airlines, and for EUR 75 or CZK 2100 on Czech Airlines’ connections between Europe and Asia and the Near East (e.g. on flights to Almaty or Seoul, etc.).
Czech Airlines started selling additional services at the beginning of August. At first, it was possible to purchase these services only via Czech Airlines’ offices, at the company’s Contact Centre and via its General Sales Agents (GSAs). Effective September, additional services may be purchased also via travel agencies and ticketing agents. Effective today, these services are available to all clients via the Czech Airlines’ website: www.czechairlines.com. Detailed information about additional services, including conditions and price lists for individual travel classes, is available on the carrier’s website, under Travel Information section and Additional Services sub-section. Click the following link: http://www.csa.cz/en/portal/info-and-services/travel-information/doplnkove_sluzby.htm to view details regarding additional services.
Czech Airlines’ aircraft will service seven new destinations in the 2015 summer season. In stages, Czech Airlines will launch operations on its regular scheduled connections to Bilbao in Spain, Billund in Denmark, Bologna in Italy, Cork in Ireland and Oslo in Norway. The carrier also plans to launch two new connections with Russia - flying to Kaliningrad and Kazan. Additionally, Czech Airlines will launch a connection between Billund and Oslo.
Czech Airlines will launch its services to Billund, Bologna and Oslo (all with four weekly frequencies) as well as the Billund and Oslo connection (serviced three times a week) at the beginning of the next summer season, i.e. towards the end of March 2015. Bilbao and Cork, the new destinations serviced by the carrier on a seasonal basis (both twice weekly), will only be operated by Czech Airlines during the main season – i.e. from the middle of May on the Cork route and from the beginning of June on the Bilbao route. The carrier will use Airbus A319 aircraft on its new routes to Bilbao, Cork and Oslo while its Billund flights and flights between Billund and Oslo will be operated by ATR 42 turbo propeller aircraft. Bologna will be serviced by ATR 72 aircraft.
Czech Airlines plans to launch operations on its new connections with Russia, i.e. both the Kaliningrad and the Kazan flights, at the end of March 2015, with two return frequencies per week. The carrier will use Airbus A319 aircraft on the Kazan route, while the Kaliningrad flights will be serviced by ATR 72 aircraft.
Starting today, passengers can buy tickets to Oslo, Billund, Cork, Bilbao and Bologna as well as tickets for the Billund - Oslo connection at all Czech Airlines’ distribution points, i.e. on the company’s website: www.czechairlines.com, via the Contact Centre and company’s offices and within the network of travel agencies, ticketing offices and ticket sales points. Tickets for the new Russian connections will be available from December after the processes connected with launching a new connection have been completed and all necessary approvals received from the respective authorities.
21. 10. 2014 - Preventive Measures aboard International Flights to the Czech Republic Applied in Relation to the Risk of the Ebola Virus Spreading around the World
The National Security Council of the Czech Republic has decided, based on recommendations by the Ministry of Health of the Czech Republic and the Head Hygienist of the Czech Republic, to apply certain preventive measures related to the potential risk of the Ebola virus spreading in Europe. Effective 21 October 2014, flight attendants on all international flights headed to airports in the Czech Republic will distribute arrival cards to all passengers and request that they fill them in.
We hereby ask Czech Airlines passengers for co-operation and patience while filling in the questionnaires and providing answers to the nine following questions: name and surname, date of birth, passport or ID card number, telephone number, flight number, date of flight commencement, whether or not the passenger visited any of the African countries listed in the card during a 42-day-period prior their arrival in the Czech Republic, places of stay while in the Czech Republic and the their planned date of departure from the Czech Republic. Arrival cards will be available in Czech and English. Pursuant to Czech legislation, compliance with the request to fill-in an arrival card is mandatory. Please, return the completed questionnaire to one of your flight attendants.
Passengers in transit in Prague boarding flights headed outside the Czech Republic do not have to fill in an arrival card.
These preventive measures will remain in place until further notice.
Today, at 5:40 p.m., a Czech Airlines’ ATR 72 aircraft, with the OK-GFQ registration and a crew led by Captain Matěj Mikeš on-board, took off from Václav Havel Airport Prague, servicing the carrier’s first regular scheduled flight to Gothenburg, the second largest city in Sweden. The new Gothenburg connection is interlinked with the Czech Airlines’ Prague – Hamburg service and is operated with a short stop in Hamburg, where passengers headed to the North German metropolis leave the aircraft and new passengers, headed to Gothenburg, board. The entire duration of the flight, including the Hamburg stop, is 3.5 hours.
Czech Airlines will operate the Gothenburg service daily, except Saturdays, with departures from Prague at 5:40 p.m. and arrivals in Gothenburg at 9:10 p.m. The return flights from Gothenburg-Landvetter Airport will be handled daily, except Sundays, departing at 7:15 a.m. and arriving in Prague at 10:50 a.m.
Thanks to the new one-way tariff policy, introduced by the carrier on both the Gothenburg and Stockholm routes, it is possible to easily combine flights to both destinations, enjoying the price advantage, and comfortably plan, for example, a long weekend or holidays in the two largest cities in Sweden without having to return to the original arrival destination.
27. 8. 2014 - Czech Airlines’ Operations of its Prague – Tel Aviv Route for the Remaining 2014 Summer Season and 2014/2015 Winter Season
From 1 September to 25 October 2014, Czech Airlines’ flights to Tel Aviv will be operated at the currently-scheduled times, i.e. leaving Prague at 11:50 p.m. and leaving Tel Aviv at 6:05 a.m., as familiar to Czech Airlines’ passengers. For this short period of time, all flights will be operated by Travel Service, air carrier, while Czech Airlines will have its OK code on these flights thanks to a code-share-based co-operation. Passengers of these flights will not be affected by this change in any way. The only change will be the changed flight numbers from OK 286/287 to OK 5288/5289, respectively.
Existing Travel Service’s flights, scheduled to leave Prague, bound for Tel Aviv, departing 10:55 p.m., which were also available to Czech Airlines’ passengers on a code-share basis, will not be operated in September and October.
During the Winter 2014/2015 operational season, a regular scheduled service between Prague and Tel Aviv will be operated based on the same model as used the previous winter season. Effective 26 October 2014, Czech Airlines will service three return flights to/from Tel Aviv per week and the same number of connections will be offered by Travel Service. Both carriers will co-operate on all six flights on a code-share basis.
This step reflects the market development on this route and a short-term decrease in number of individual travellers’ reservations.
The reconstruction of the Rostov-on-Don international airport, originally scheduled to commence on 8 September 2014 at 8:30 a.m. and terminate on 23 September 2014 at 6:30 p.m. local time, will not be performed. The planned runway reconstruction has been postponed to April 2015. The Rostov-on-Don international airport will thus be fully operational during the above given term. The dates of the airport’s closure in 2015 will be provided in advance.
Czech Airlines will resume a total of four services between Prague and Rostov-on-Don during the originally planned closure of the airport, i.e. from 8 to 23 September 2014. Czech Airlines’ flights will leave Prague on 11, 14, 18 and 21 September at regular times, i.e. at 10 p.m., while departures from Rostov-on-Don are scheduled for 12, 15, 19 and 22 September 2014 at 4:55 a.m. local time. Effective 26 September 2014, Czech Airlines resumes its original 2014 summer schedule of the Prague - Rostov-on-Don connection.