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Privacy Policy


Privacy Policy

CSA Czech Airlines are always conscious and respectful of your personal privacy.
Last updated: January 5, 2004

CSA Czech Airlines recognizes the importance of protecting your personal information.
This Privacy Policy will answer your questions about the kind of information we collect and how we use it.  We have also included information on how to prevent your personal information from being collected or shared. CSA Czech Airlines reserves the right to modify or update this Privacy Policy at any time without prior notice.  If we modify or update our Privacy Policy, we will post the revised policy here, and any modifications will apply to all information collected by CSA Czech Airlines, including previously collected information.
If you have any questions or comments related to the Privacy Policy, contact CSA Czech Airlines using the on-line contact form at or via postal service: Czech Airlines, Airport Ruzyne, 160 08  Prague 6, Czech Republic.

What information do you gather and how do you use it?

We collect information about your visits, such as service provider, browser type, operating system, pages accessed on our web site and the date and time of access to optimize your user experience and enhance your time spent with CSA Czech Airlines online. We also receive information telling CSA Czech Airlines what site you came from.
We may retain your name, and possibly other personal information, such as mailing address, e-mail address or credit card number when you provide this information to us. We may ask you to voluntarily provide CSA Czech Airlines with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. This information may be combined with information about you, which we gathered from our SkyTeam Alliance members. We use the information to design offers customized to your interests. For example, you may receive a special offer for your most frequently traveled destinations or be asked to participate in a survey.

Who do you share my personal information with?

We will not sell your name or other private profile information to third parties, and do not intend to do so in the future. We routinely share your information with our CSA Czech Airlines member airlines and their subsidiaries.  CSA Czech Airlines may also send you promotional offers in connection with its promotional partners if you indicate that you wish to receive offers from them.  From time to time, we may engage third parties to process information on our behalf; however, CSA Czech Airlines requires that these third parties comply with CSA Czech Airlines’ Privacy Policy and principles when processing this information. We may share anonymous, non-personal aggregated information about all our users with third parties.

How does use cookies and similar technologies?

CSA Czech Airlines use cookies, tags, and other similar technologies to improve your experience on our site. These technologies allow CSA Czech Airlines to enhance your visit to, provide you with information tailored to your needs and facilitate effective site administration.
You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies.

How does CSA Czech comply with applicable laws restricting marketing to children, e,g., Children’s Online Protection Act?

If a child under 13 in the United States has provided CSA Czech Airlines with personal information without parental or guardian consent, the parent or guardian may e-mail us, and we will remove the information and unsubscribe the child from any promotional contact opportunities.  Likewise, CSA Czech Airlines takes appropriate measures to comply with similar local or national legislation in other countries.

How do I tell CSA Czech Airlines that I don't want to be contacted for promotional purposes?

We only contact you regarding promotional opportunities if you indicate you desire to receive offers from CSA Czech Airlines.  A third party may act on CSA Czech Airlines' behalf and conduct a promotion for CSA Czech Airlines or assist CSA Czech Airlines in managing its marketing database. If you have indicated that you wish to receive promotional offers from CSA Czech Airlines, you may opt out of receiving future CSA Czech Airlines e-mail, telephone and postal marketing communications by contacting CSA Czech Airlines at http://address or mailing CSA Czech Airlines at ADDRESS.  If you have questions about removing your name from any of our subscription lists, you may contact CSA Czech Airlines using the on-line contact form at or via postal service: Czech Airlines, Airport Ruzyne, 160 08  Prague 6, Czech Republic. Please allow 3 days for any changes to take effect.

I am the Frequent Flyer Program OK Plus member. How do I update personal information such as my address?

We ask that you keep your information as up-to-date as possible so you may get the maximum benefit from CSA Czech Airlines website. Go to address, click the Profile Update link and log in to make your changes or mail them to CSA Czech Airlines – OK Plus, V Celnici 5, 110 00  Prague 1, Czech Republic.


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statements of each site that collects information from you. CSA Czech Airlines’ Privacy Policy applies solely to information collected by CSA Czech Airlines.

How is my information protected?

CSA Czech Airlines uses appropriate physical, electronic and managerial safeguards to protect the information you provide to us.

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